David Hayes is the new Managing Director of the historic Adelphi Hotel, which accommodated a record number of guests for last year’s Belmont Stakes and is anticipated to do the...
Five Questions with David Hayes, Adelphi Hotel Managing Director
David Hayes is the new Managing Director of the historic Adelphi Hotel, which accommodated a record number of guests for last year’s Belmont Stakes and is anticipated to do the same this year.
1 — Tell us a little about The Adelphi Hotel and its historical significance in Saratoga Springs.
“The Adelphi Hotel first opened its doors in 1877 and remains the last surviving grand hotel of Saratoga Springs Gilded Age. During a time when the city was known as the “Queen of the Spas” and a summer playground for America’s elite, The Adelphi Hotel stood proudly among a sea of opulent hotels that once lined Broadway. While dozens have since been lost to time, The Adelphi endures, as an emblem of elegance, history, and reinvention. Over the decades, The Adelphi Hotel has welcomed an array of prominent guests, from politicians and socialites to artists, gamblers, and horse racing legends.
“The hotel’s original features, including its broad verandas, sweeping staircase, and ornate Victorian detailing, made it a cornerstone of Saratoga society. After closing for many years, The Adelphi underwent an extraordinary restoration, preserving historic architectural elements; like the iconic glass marquee and intricate crown moldings, while elevating the guest experience with modern luxury. Today, the hotel honors its storied past with thoughtful design, refined hospitality, and a deep respect for the cultural legacy of Saratoga Springs. Every corner whispers a piece of history, from its richly restored library to the preserved beams and details discovered during renovation. The Adelphi Hotel isn’t just a place to stay, it’s a living testament to over 145 years of Saratoga’s charm, grandeur, and enduring spirit.”
2 — How did the Belmont Stakes affect The Adelphi Hotel’s business last year, and do you anticipate this year being the same?
“Last year’s Belmont brought new level of energy and activity to Saratoga Springs. Welcoming one of horse racing’s most prestigious events into our city last summer was a milestone event, and with it came a massive wave of tourism, hospitality demand, and high expectations. The increase in population of tourists alone was astounding, and many businesses, including ours, began their peak season nearly a month earlier than usual. This early season adjustment not only took a significant amount of coordination, training, and flexibility, but I feel it also brought a strong sense of pride and purpose within Saratoga Springs.
“Of course, there were challenges. Street closures, increased traffic, and high visitor volume meant downtown could feel congested at times, and we had to adapt quickly. This year, we’re coming into the season with clearer expectations and more proactive strategies in place. We’ve expanded guest services and community spaces, implemented additional security measures, and are coordinating closely with local officials to manage logistics and safety. Our goal is to welcome the Belmont crowds with the grace and professionalism we’re known for, while continuing to offer a refined and seamless experience for every guest who walks through our doors.”
3 — Is The Adelphi doing anything special to accommodate guests coming for the Belmont?
“Absolutely. We’ve already seen an uptick in interest, so we’re encouraging guests to book early, especially since room availability tightens up fast. Beyond that, we’re creating custom gifts for all of our guests, enhancing guest services, and curating special experiences across the hotel to align with the spirit of the Belmont.
“It’s all about making the stay feel elevated and memorable for both racing fans, and those just here for the atmosphere.”
4 — What have you learned from last year’s Festival that is guiding decision-making for The Adelphi this year?
“Last year was an incredible learning experience. We saw just how big the draw is, but also how important clear communication and planning are, especially around logistics like parking, traffic, and guest flow. This time around, we’re doubling down on coordination with our local partners and city officials, making sure we’re ahead of the curve.
“We want to ensure our guests have a seamless experience, from check-in to the final toast at our bar after the races.”
5 — Do you plan on visiting the racetrack during the Belmont Festival?
“You can bet on it! The racetrack is a huge part of what makes Saratoga so magical, especially during Belmont weekend. It’s not just about the races, it’s the energy, the people, the fashion, the traditions. Whether it’s your first time or your fiftieth, it never gets old. And for those staying at The Adelphi, we’re just a short ride away, so it’s easy to enjoy both the thrill of the track and the luxury of unwinding at the hotel afterward.”